LGBTQ+ Healthcare Resources

Central to the patient experience are respect, safety, and trust. Begin with Cultural Humility, staying open and curious to learn about others who are different from you. This is an ongoing, reflective process where you check in to be aware of any unconscious bias and privilege that might be present.

Consider providing all patients with a statement such as: “We welcome all patients and want to ensure that we provide inclusive, affirming, and comfortable care. If there is anything we should know or ways we can improve your care, please don’t hesitate to let us know.”

• Respectfully, use correct pronouns and names to create a safe space for people of all sexual orientations and gender identities.
• Use Visual cues to indicate a welcoming place.
  • Non-discrimination statement poster
  • Rainbow flag
  • Use Imagery of LGBTQ+ individuals, couples, and families
  • LGBTQ+ brochures, posters, or educational materials
  • Gender-neutral signage, single-stall restroom

• Focus on Forms and Policy: Creating an Inclusive Environment for LGBT Patients
• Healthcare Bill of Rights
• HEI - Human Rights Campaign Healthcare Equality Index
• My Pronouns - Resources on Personal Pronouns
• The National LGBTQIA+ Health Education Center - Learning Resources
• Nurse.org - 10 Tips For Caring For LGBTQIA+ Patients
• Pride in Practice
• The Safe Zone Project

• Behavioral Health - APA Practice Guidelines for LGBTQ+ Clients
• CDC - Pre-Exposure Prophylaxis (PrEP) Guidelines
• HIV Info & Guidelines
• Publications in Transgender Health
• Ready, Set, Go! Guidelines For Collecting Patient Data on Sexual Orientation and Gender Identity (SOGI)
• UpToDate - Society Guideline Links: Transgender Health

CME/CE Opportunities

• National LGBTQIA+ Health Education Center - Certified to offer credits from the AAFP.
• StatPearls: Cultural Competence in the Care of LGBTQ Patients
• Also, check symplr Learning (through SharePoint) to access the latest HH modules available. 

Professional Development through Lippincott

• Cultural considerations in communication 
• Lesbian, gay, bisexual, transgender, queer (LGBTQ) community 

Other Training Resources

• National LGBTQIA+ Health Education Center
• The Veterans Health Administration: LGBT Veteran Training

Asking about gender pronouns and consistently using them correctly builds trust.

• Dr. Jeanie Austin, They/Them Pronouns Tutorial
• GLAAD Glossary of Terms - Lesbian / Gay / Bisexual / Queer
• GLAAD Glossary of Terms - Transgender
• UC Davis' LBGTQIA Resource Center Glossary
• UCSF LGBT Resource Center Glossary
• The Gender Unicorn