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Huntington Health Library Center for Health Evidence |
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Healthcare Administration
Patient-Centered Care
Emotion in the Clinical Encounter
The foundational knowledge and practical actions you need to effectively address your patients' emotions--and manage your own Emotions are ever-present in the context of illness and medical care and can have an enormous impact on the well-being of patients and healthcare providers alike. Despite this impact, emotions are often devalued in a medical culture that praises stoicism and analytical reasoning. Featuring the latest theories and research on emotion in healthcare, this much-needed resource will help you build the necessary skillset to navigate the extraordinary emotional demands of practicing medicine. Emotion in the Clinical Encounter will help you: Learn the science of emotion, as it relates to clinical care Understand the role of emotion in illness Recognize the connection between clinical response to patient emotions and care outcomes Develop effective strategies for emotion recognition Build strong emotional dialogue skills for medical encounters Identify biases that may shape clinical interactions and subsequent outcomes Understand emotion regulation in patients, providers, and in the clinical relationship Address challenges and opportunities for clinical emotional wellness Identify a new path forward for delivering emotion-based medical school curricula "How did we manage for this long in healthcare without this textbook? This is an essential guide to help both trainees and established clinicians sharpen their skills. Our patients will only benefit when we bring our full set of skills to the bedside." --Danielle Ofri MD, PhD, Clinical Professor of Medicine, New York University, Editor-in-Chief of Bellevue Literary Review, and author of What Doctors Feel: How Emotions Affect the Practice of Medicine "This is a unique contribution that deeply explores the role of emotions in clinical medicine, drawing on a wide range of disciplines and presenting both scholarly paradigms and practical applications. It should be essential reading for medical educators, clinicians and patient advocates who all aim to better navigate today's frustrating healthcare system." --Jerome Groopman MD, Recanati Professor Harvard Medical School, and author of How Doctors Think "Emotion in the Clinical Encounter is a must-read book for clinicians. It would be especially helpful if medical students start their careers by reading this invaluable volume to gain a deeper understanding of human emotion. The book is evidence-based and detailed enough to be perhaps the definitive guide to emotions for the clinician." --William Branch, MD, MACP, FACH, The Carter Smith, Sr Professor of Medicine, Emory University
Empathy: Real Stories to Inspire and Enlighten Busy Clinicians
The complete guide to handling emotionally charged patient conversations with the empathy vulnerable people deserve The Clinician's Guide to Empathy helps you approach tough conversations with patients in a new, more effective way--by understanding and recognizing their emotion and perspective, and then communicating that recognition clearly and without fear. The authors define empathy on an operational level--rather than a theoretical, scientific, or conceptual level--and provide the actionable advice you need to make empathy the central focus when faced with denial, questions about prognosis, existential concerns, difficult family dynamics, anger, and nonmedical opiate use. Each chapter, authored by an experienced expert in their field, is anchored by a story that clearly illustrated how empathy can unfold in the clinical setting. Vignettes throughout provide sample dialogue and specific examples of actual words to use in specific situations. Trained to solve problems, clinicians often have difficulty expressing empathy to their patients. This guide provides a new way of approaching that problem--not as a technician but as a fellow human being. Much more than a guide to breaking bad news or a brief overview of all communication skills, The Clinician's Guide to Empathy is a must-read for almost anyone connected to the healthcare industry.
Excerpts from other sources...
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